Here's what I posted on the EA Battlefield: Bad Company 2 help forum,
Since i bought the game CD for PC, i have had no problems what so ever with the graphics up to maximum and playing fine all the way up to rank11, singleplayer or online multiplayer.
NOW i cannot play in single player or online multiplayer because it crashes my entire computer system while it creates a jagged neon different color distortion screen and forces me to restart my computer! this all started around 4/20/10, right before i left for the weekend and just got my veterans M1 Garand after talking to EA Live Chat support around 2 different times. I've talked to EA Live Chat Support on this matter for about 4-5 times now and they don't know what the heck is wrong. most recent helpful comment i got was after i sent him or her my Dxdiag was, "your dxdiag does not show your video card details, you will need to contact your computer manufacturer." I built my computer for gaming, it is well over the minimum requirements. my video card driver is up to date (NVIDIA GeForce 8800 GT - SLI), my computers operating system has the latest windows update (Windows Vista Ultimate 64bit).
It has nothing to do with the firewall since my security asked me if i wanted to Block or Unblock, which i chose to unblock. I've emptied all my temp folders, and none of my background tasks are/would affect the game because it was running fine with what I had running before. And not to long ago, it had started crashing with stalled screen of jagged different neon color distortions even when I wasn't running my BattleField: Bad Company 2 game at all. I've uninstalled the game 2 different times now.
Recently I believe i found the cause of the crash which was when i started it after i reinstalled the game and went to settings and changed the video settings the max again because it ran perfect before,i was already in an online server after i did the change and returned to gameplay and within half a minute it crashed when I closed the main menu. It does the same thing in Singleplayer too. So i uninstalled it again and reinstalled and now I can't even see any online Multiplayer games nor will it give me the option for EA Game servers or to "check" the different boxes, it only gives the remaining options, but i can only "X".
Oh and I've also tried running it in Compatibility Mode and it still crashes my whole desktop computer with different jagged neon color distortions on my screen.
So at the moment my $52.00USD (tax included) for BattleField: Bad Company 2 PCDVD-ROM is going to waste because they released it for Console and tried to convert it over to PC base platform and don't know what the heck is wrong with my junk and can't help me on this issue from what I've been told over Support.
I ask you guys if you can help me in anyway, I would appreciate it!
*P.S.- I love this game guys, I'm a diehard Battlefield fan all the way. I want to play this game and I want it to succeed, but not if it's going to cause my game to collect dust sitting in its original game case.
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